Many organizations from ﬁnance sector that provide services such as lending and credit cards have a
complex process architecture that has evolved over decades. Traditionally, these organizations need to
deploy several resources to undertake repetitive and mundane tasks, often using old technologies. This
approach has introduced high levels of manual handoﬀs, bottlenecks, and data inaccuracies. Also, it has
resulted in lower productivity, proﬁtability, and overall growth.